Guidelines on attaching documents

This information offers you guidance in attaching documents to your citizenship online application.

If you have already read the information below, you can now attach documents to your application.
See: Attach documents to a citizenship application

Note: When uploading your form 1195 Identity declaration please make sure that you upload a copy of your photograph with both a front and back view which should show the authorised persons declaration and signature.

File naming tips

When naming your files to be attached to an eCitizenship application only use numbers 0 – 9 and letters A – Z (upper and lower case), dashes '-' and underscores '_'.

You must avoid using spaces ' ', periods '.', ampersand '&', hash '#', star '*', exclamation marks '!', quotations '' "" and any other character that is not a letter, a number, a dash or an underscore.

Compressed files

The department is not able to accept files that have been compressed. A compressed file is a container for documents, programs or other files that have been packaged together and reduced in size.

What you can attach

Citizenship is only able to accept the documents in JPG file formats.

The following table details the size and allowable formats of files you are able to attach to the eVisa system.

Tips for reducing file size

To reduce the file size of a .JPG image you can set the resolution to 96 DPI (dots per inch)