Online applications
Main contentPlanned system maintenance and technical issues
For detailed information about planned system maintenance or current technical issues including known system errors.
See: Planned System Maintenance and Technical Issues
Generally, you can make an application online if you:
- are a permanent resident
- are in Australia
- are over 18 years of age
- are not part of the Australian Defence Forces
- have travelled in and out of Australia since July 1990
- are not applying for a concession or exemption
- are not applying for a residence discretion or exemption.
Information about online applications
Browser requirements
To apply online your browser must support 128 bit encryption. You can check your browser if you experience problems connecting to these services.
See: Online Services – Browser Requirements
Continue a saved application
You will need to use your Saved Application ID and password.
See: Continue a saved online application
Help
If you are experiencing difficulty within the application, most fields have help information that can be accessed by clicking on the
symbol.
If the help within the application does not meet your needs contact the department by email.
See: Citizenship Applications Enquiry Form
Important: This email address is not able to provide citizenship or visa information or advice; it is only for technical assistance.
Choose your online application form
Only applications for citizenship by conferral can be made online. All other applications are made on a paper form.
You must bring your original documents and certified copies of these with you to your citizenship appointment.
You are encouraged to complete your application with as much information as possible at time of lodgement. Applications with missing information may take longer to finalise.
Form 1300t - Online application for Australian citizenship – general eligibility. For applicants 18 to 59 years of age.
Form 1290 - Online application for Australian citizenship – other situations. For applicants over 60 years of age.
Attaching documents to your application
As soon as you have lodged and paid for your online citizenship application, you will then be prompted to attach your documents. You should attach your documents immediately after lodging your online application to ensure your application is attended to as quickly as possible.
See: What documents do I need?
When uploading your original documents you need to follow the department's guidelines. Each document you attach must be no larger than 500KB and in JPEG format - documents in other formats are not acceptable.
See: Guidelines on attaching documents
Check the progress of your online application
You can access information about the progress of your online application at any time following lodgement. You will need to use your unique Transaction Reference Number (TRN) to do this.
See: E-Business Systems – Query Application Status
